Shipping policy

Shipping Policy

Last updated: October 22, 2026

Where we ship

We currently ship only to addresses in the United States. We can't ship internationally yet.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays) after you place them. Processing means we confirm your order and send it to the warehouse that will ship it. Orders placed on weekends or holidays are processed the next business day.

Delivery times

Our products ship from our suppliers' warehouses. Each product page shows where the item usually ships from. After processing, typical delivery times are:

Ships from	Typical delivery after processing	Typical total (order to delivery)
Overseas warehouse (most items)	7–15 business days	8–18 business days
US warehouse	3–7 business days	4–10 business days

These are estimates, not guarantees. Customs clearance, carrier delays, peak seasons, holidays and bad weather can add time.

Orders with multiple items

Items in one order may ship from different warehouses, so they can arrive in separate packages on different days. You won't pay extra shipping when this happens.

Shipping costs

Shipping costs are calculated and shown at checkout before you pay.

Tracking

When your order ships, we'll email you a tracking number. If your order ships in more than one package, you'll get tracking for each one. Tracking for overseas shipments can take 3–5 days to show its first update.

If your order is delayed

If we can't ship your order within the time stated on our site, we'll email you with a revised shipping date. You can agree to the new date or cancel your order for a full refund of the unshipped items. If we can't give you a revised date, we'll tell you, and you can cancel for a full refund.

Address accuracy

Please make sure your shipping address is complete and correct at checkout. If you spot a mistake, email us right away. We can update the address only before the order ships. We aren't responsible for orders delivered to an incorrect address entered at checkout, but we'll help where we can.

Lost, stolen or damaged packages

If your package hasn't arrived within the estimated time, tracking says it was delivered but you can't find it, or it arrived damaged, email sales@ampcabin.com with your order number. We'll work with the carrier and our supplier to resolve it. See also our Refund Policy.

Duties and taxes

You shouldn't be asked to pay import duties when your package is delivered. If a carrier asks you to pay any import fees for an AmpCabin order, please contact us before paying. US sales tax, if any, is calculated at checkout.