Refund policy

Refund Policy

Last updated: October 22, 2026

We want you to be happy with your order. If something isn't right, you can return most items within 30 days of delivery.

Eligibility

To be eligible for a return, your item must be:

returned within 30 days of the delivery date;
unused and not installed, in the same condition you received it; and
in its original packaging, with all parts and accessories included.

You'll also need your order number or proof of purchase.

Items we can't accept for return

Unless they arrived damaged or defective, or we sent the wrong item, we can't accept returns of:

adhesive or single-use items once applied or removed from their backing, such as screen protectors, protective films, trim covers and stickers;
items that have been installed, cut, modified or used; and
gift cards.

How to start a return

Email sales@ampcabin.com with your order number, the item(s) you want to return and the reason.
We'll reply with return instructions and the return address. Please don't send items back without contacting us first. Our products ship from several suppliers and warehouses, and items sent to the manufacturer or another address may not be accepted or refunded.
Pack the item securely in its original packaging and ship it with a tracked shipping method. Keep the tracking number.

Return shipping costs

Damaged, defective or wrong item: we cover return shipping. Depending on the item, we may send you a prepaid label, reimburse your shipping cost, or tell you not to send the item back.
All other returns (for example, you changed your mind or ordered the wrong model or year): you pay for return shipping, and original shipping charges aren't refunded.
If an item doesn't fit a vehicle that our product page said it fits, we treat it as a wrong item and cover return shipping.

Damaged, defective or wrong items

Please check your order when it arrives. If an item is damaged, defective or not what you ordered, email us within 30 days of delivery with your order number and photos of the item and the packaging. We'll offer a replacement or a full refund.

Refunds

We'll inspect your return when it arrives and email you to let you know whether your refund is approved. Approved refunds go to your original payment method within 5–10 business days. Your bank or card issuer may take a few more days to post the refund. If more than 15 business days have passed since we approved your refund, please contact us at sales@ampcabin.com.

Returns that arrive used, damaged by the customer, or missing parts may get a partial refund or none.

Exchanges

The fastest way to get a different item or version is to return the item you have and place a new order for the one you want once your return is approved.

Order cancellations

Orders are usually sent to our suppliers within 1–3 business days. If you email us to cancel before your order ships, we'll cancel it and refund you in full. Once an order has shipped, we can't cancel it, but you can return it under this policy.

Late or missing deliveries

If your tracking hasn't updated for more than 10 business days, or your order hasn't arrived 30 days after it shipped, contact us and we'll look into it with the carrier. If a package is confirmed lost, we'll send a replacement or a full refund.